Privacy Policy
Uganda Institute of Information and Communications Technology (UICT) is committed to protecting your privacy and ensuring the integrity, confidentiality, and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our platforms, services, and programs.
1. Information We Collect
We may collect the following categories of personal data:
a) Personal Identification Information
- Full name
- Gender
- Date of birth
- National ID or Passport Number
- Nationality
b) Contact Information
- Email address
- Phone numbers
- Residential or mailing address
c) Academic & Professional Data
- Academic history
- Certificates or transcripts
- Employment details (if applicable)
- Course/programme selection
d) Technical Information
- IP address
- Browser type and version
- Access times and pages visited
- Cookies and usage data (via website interactions)
2. How We Use Your Information
Your personal information may be used for the following purposes:
- Processing applications for admissions, short courses, or alumni services
- Managing academic records and communication
- Delivering educational, training, and support services
- Analyzing engagement for quality improvement
- Complying with legal, regulatory, and institutional policies
- Responding to inquiries or technical support requests
3. Legal Basis for Processing
We process your data based on:
- Your consent
- The need to perform a contract or provide a service
- Compliance with legal obligations
- Legitimate interests (e.g., educational delivery, service improvement)
4. Data Sharing and Disclosure
We do not sell your personal information. However, we may share data with:
- Regulatory bodies such as NCHE, UBTEB, or UNEB
- Authorized UICT staff and affiliated institutions
- Technology service providers (e.g., cloud hosting or analytics tools)
- Law enforcement, when required by law
All third-party services are bound by confidentiality and data protection agreements.
5. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill academic, legal, and administrative purposes
- Meet statutory or policy obligations
After the retention period, data is securely deleted or anonymized.
6. Your Rights
You have the right to:
- Request access to your data
- Request correction of inaccurate or incomplete information
- Request deletion, subject to legal and academic policies
- Withdraw consent (if data processing is based on your consent)
- Object to or restrict certain types of processing
To exercise these rights, contact us via: privacy@uict.ac.ug
7. Data Security
UICT uses modern security practices, including:
- Encrypted connections (SSL/TLS)
- Access controls and user authentication
- Firewalls and intrusion detection systems
- Secure storage of sensitive data
Despite these efforts, no system can guarantee 100% security.
8. Use of Cookies
Our website uses cookies to:
- Enhance user experience
- Track site usage and engagement
- Remember your preferences
You may choose to disable cookies in your browser settings.
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party platforms. Users are advised to review their privacy policies independently.
10. Updates to this Policy
We may update this Privacy Policy to reflect institutional, legal, or technological changes. Revisions will be posted on our official website with the updated effective date.